Acceptable Usage Policy
At Telly Connect, we want all of our customers to get the best calling plans, known as ‘subscriptions’, at the lowest possible price. This Fair Usage Policy ("FUP") is designed to prevent fraud and abuse of our subscriptions by a small number of users.
Subject to this FUP, Telly Connect unlimited subscriptions allow unlimited calls to UK landlines in the applicable subscription (excluding special, premium, service and non-geographic numbers). All calls will be disconnected and require a re-dial after a 30 minutes duration.
Call concurrency is one (1) call at any one time can be made from a registered telephone number on the Telly Connect telephone service. Unlimited UK landline packages are subject to our fair usage limit of 4000 minutes per month.
- Using subscriptions for telemarketing or call centre operations;
- Re-selling subscription minutes;
- Sharing subscriptions between users whether via a PBX, call centre, computer or any other means;